Your Safety is Our Priority

MatchMaid provides comprehensive safety measures to protect both families and domestic workers

For Families

Background Verification

All domestic workers undergo thorough background checks and reference verification.

Secure Messaging

All communications are encrypted and monitored for safety.

24/7 Support

Our support team is available around the clock for any concerns.

For Workers

Identity Protection

Your personal information is protected and only shared with verified families.

Fair Work Guarantee

We ensure fair wages and working conditions through our platform standards.

Report System

Easy reporting system for any safety concerns or inappropriate behavior.

Safety Guidelines

Before Meeting:

  • • Always chat through our platform first
  • • Verify identity documents
  • • Check references and reviews
  • • Arrange meetings in safe, public places

During Work:

  • • Use secure payment methods only
  • • Keep emergency contacts accessible
  • • Report any concerns immediately
  • • Follow agreed-upon work arrangements

Need Help or Have Concerns?

Our support team is here to help with any safety-related questions